Effective Date: 25/11/2025
These Terms of Service (“ToS”) govern your access to and use of services provided by ManoloHost. By using our services, you agree to comply with these terms in full. If you do not agree, do not use our services.
1. Services Provided
ManoloHost provides Minecraft hosting services, including:
- Minecraft servers with custom configurations according to the purchased plan.
- Dedicated IPs available at an additional cost.
- Manual backups included in all plans; automatic backups coming soon.
- Recurring payments for subscribed services, as applicable.
We reserve the right to modify, suspend, or discontinue any service at any time without liability to the user. Services are provided on a best-effort basis, and may experience scheduled or unscheduled maintenance.
2. Eligibility and Accounts
- Services are only available to users 13 years or older.
- Only one account per person is allowed, verifiable through a valid phone number.
- Users are responsible for maintaining the confidentiality of their credentials and all activity under their account.
3. Payments and Refunds
- Accepted payment methods include PayPal and cards via Stripe.
- Payments may be one-time or recurring, depending on the subscribed service.
- Refunds are only available within 48 hours of purchase. Refunds outside this period are not provided due to immediate service activation.
4. Acceptable Use
Users agree not to use the services for:
- Illegal activities or violations of third-party rights.
- Sending spam or unsolicited content.
- Distribution of pirated software or protected content.
- Performing hacks, exploits, or DDoS attacks.
Servers provide fair-use CPU and RAM according to the purchased plan, and unlimited bandwidth, but users remain responsible for complying with the law and avoiding any impact on ManoloHost’s or third parties’ infrastructure.
The client is responsible for server configuration, including mods, plugins, and worlds. ManoloHost is not responsible for errors, incompatibilities, or data corruption caused by user modifications.
5. Liability and Warranties
- ManoloHost is not responsible for data loss, service interruptions, or damages resulting from use, though all servers employ RAID 1 for data protection.
- We guarantee 99.9% uptime, excluding scheduled maintenance, which will be notified at least 1 hour in advance.
6. User-Generated Content
- Users may upload content including mods and Minecraft worlds.
- ManoloHost is not responsible for uploaded content or any damages resulting from it.
7. Intellectual Property
All graphics, including the ManoloHost logo, are protected under copyright law.
Copying or distributing the logo without express permission is prohibited.
Other elements such as the company name, services, or text are not registered trademarks, but are the intellectual property of ManoloHost and should be used responsibly.
8. Termination and Suspension
- We may suspend or terminate accounts that violate these ToS or pose legal/security risks, without prior notice, especially in cases of severe abuse.
- Users may request voluntary account cancellation at any time.
9. Jurisdiction and Governing Law
ManoloHost operates from Spain and is subject to European Union law. Any disputes will be governed by Spanish and EU law.
10. Data Protection
Even though part of our infrastructure may be outside the EU (e.g., USA), all user personal data is stored exclusively on servers within the EU, complying with GDPR and Data Processing Agreements (DPA) with our providers.
Users have the right to access, rectify, or delete their data under applicable law.
11. Updates and Communication
Service updates and changes to the ToS will be communicated primarily via our Discord server and the email registered to the user’s account. Users are responsible for staying informed about any modifications.